Official Support thread for LEM14

This cannot be resolved by root access, there are specialized tools that can help with your intent.
But you have to use google on your own as this matter can’t be discussed here.

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@none. Thanks. I was able to resolve with a tool and successfully changed it to an older iPhone 7 IMEI I have laying around but I won’t go in to the specifics as it’s not allowed here (though not illegal in the US). I now have LTE again. F**k you AT&T. :smiley: It’s unfortunate this is my only recourse other than changing to the only other carrier here that “allows” BYOD: T-Mobile.

So again, this a warning to any one else wanting to get this device and use it on AT&T.

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Yes, frustrating indeed and happens all over the world in various places.
Thanks for sharing your experience.

In India and a few other places it is worse because they are actually starting to ban people from using imei from China at a very high level.

Knowing this, some of the Aliexpress stores refuse to ship to some countries now.
Not good at all because then, in desperation, customers go to the ruthless “don’t give a shxt” sellers who will ship regardless.
Once sold - no recourse for the customer, who then finds out exactly why they are not sent by the official stores :frowning:

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You make some great points…including the part where you talk about "don’t give a shxt” sellers. Clearly, whatever manufacturer made this device reused IMEIs. It all makes sense now. :confused:

Sorry, I did not mean that the manufacturer reuses IMEI numbers.

I meant that regardless of the manufacturer, some countries and many service providers will not allow imei numbers that are not issued by whoever they recognise as “an official source” of registered IMEIs.

This presents very real problems for tech companies who can’t afford to go down all the federated paths to get thousands of numbers registered.

It starts to negate the whole idea of alternative, budget technology.

The problem was that a few years ago, a large amount of mobile tech was exported to several countries, from China.
Then it was realised that they all had exactly the same IMEI…

Sadly, since then, strict laws have been introduced and the country who made the mistake of selling those products in this case was China.

Of course, the Chinese guys cleaned up their act and made sure it would not happen again.

But alas, the damage was done and now all tech with cellular capability is subject to very tough scrutiny. No matter where it comes from.

The comment I made about ruthless sellers is about a few tech sellers in China and other places that will sell you the product, knowing full well that it will not be allowed on your network.
Then you realise the problem and ask for a refund - but it’s not gonna happen…
These people are not associated with any brands… They are resellers.

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Ok, I see. So then that still leaves a bit of a mystery as to how AT&T and T-Mobile think the IMEI of both my devices here are from a Crykin S10.

I use AT&T as my phone carrier but use T-Mobile Sim cards in my watch, that I buy on Amazon. When I went to AT&T to add my Android watch to my account they said they don’t support that device. Other words you either buy one of our overpriced watches or you are out of luck. It was the same response I got at Xfinity Mobile. So my suggestion is to try one of the inexpensive $5 a month T-Mobile Sim cards and try it. I just installed it, activate online and have had years of trouble free service.

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That’s fairly simple to answer.
It is a Ckyrin S10.

They are the manufacturer and they have a factory called LW.

They sell the S10 to Lemfo and also have their own commercial brands like Rogbid and Rollme (although it appears that Rollme is no longer a brand)

So basically Ckyrin is the OEM.
All the others have just renamed the product.

Just like Domino is the OEM for the Kospet Prime S and many other products that are exactly the same as the Prime S.

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@pablo11 It looks like there is some additional confusion somewhere.

And here is an old listing of this device for sale on Amazon in Canada.

This seems to indicate the Ckyrin S10 is INDEED a different device all together that was released back in 2018. So again, I raise the question on why the IMEI of the LEM14 comes up as this device which is much older and 3G only?

I tried to do a bit of research out of curiosity. So I don’t pretend to know a whole lot about IMEI numbers. But I did find this, " The first 8 digits (of a decimal IMEI) are assigned to the manufacturer on application to identify a particular model and the remaining 7 digits are assigned by the manufacturers.
What that leads me to believe that the IMEI number on your LEM14 was assigned to a Ckyrin S10 and misused on your watch, for whatever reason. As far as 3G only, the specs for the S10 show it was limited to 3G, which was common before 4G started to be used.
Feel free to dispute any of this information.

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Both of my device IMEI’s came back as a Ckyrin S10. One is a LEM14 and the other is the Rogbid Brave Pro (both just branded versions of the same device). @pablo11 says that these devices ARE the Ckyrin S10 but my research indicates that it cannot be as there already was a device with that name from Ckyrin so I’m still just trying to clear up the confusion. I’m guessing what’s happening is that both AT&T and T-Mobie are simply seeing the the manufactuer as Ckyrin and assuming that it must be the Ckyrin S10 as they obviously did sell that direct without rebranding and the mobile carriers are just dumb. The only question remaining is why @pablo11 says this is the S10 too?

I went back and re-read his thread and see both of his comments. His last one that Ckyrin is the OEM is probably most correct. I agree it can’t be a S10 if it is a Lem 14 but this concurs with my thoughts that the IMEI number assigned to your watch was originally designated to be use with the S10 model but assigned to your phone by ? (mistake). All the carriers know is that that IMEI number was assigned to the the Ckyrin S10, a 3G only watch. I also refer to your earlier comment, “Clearly, whatever manufacturer made this device reused IMEI’s”. From what I remember I’ve read on this forum it would not be the first time a manufacturer misused IMEI numbers in these watches.

@joojoobee666 Guys, it’s very simple.
The Ckyrin S10 is the Rollme S08 and Rogbid Brave.
Android 7.1.1. 4G watch.

The Ckyrin S10 pro is the LEM 14 and Rogbid Brave Pro…
Android 10. 4G watch.

They are made in the same place by the same company and one is A7.1.1 and the other is A10…but both of them are 4G, LTE capable.

In the eyes of the Telco they are seeing the OEM name of Ckyrin S10.

Jeez, let’s call in the Feds :joy:

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@pablo11 I’m no longer blaming them for reusing IMEI’s but I am only wondering why when I lookup the Ckyrin S10, everything I find is older links with a device from 2018, which is before the Rollme S08 (released mid 2020) and is a 3G only device. That’s all. Maybe Ckyrin reused the device model name?

At this point, regarding the IMEI, I’m sure it’s just the carriers not understanding that the devices are actually different then that original S10 from 2018 which indeed does not support LTE.

no one is saying that they are reusing IMEIs and if they did it would be a serious issue. As @Jonathan_Bickel said, the first 8 digits of the IMEI identifies the device model. These 8 first digits are called the Type Allocation Code (TAC). Jonathan also suggested that ckyrin might have used the TAC of the S10 in your IMEIs by mistake, but I’m thinking differently. I think they are deliberately using the same TAC for all their devices so that they won’t have to spend a lot of time and money on applying for a new TAC for each new device they make.

Pablo just said that it is the Ckyrin S10 Pro that is the same as LEM 14 and so on. As for reusing the S10 name, you might be right. I can find both the 3G S10 from 2018 you have mentioned and the 4G version Pablo has mentioned.

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From my experience with US mobile service providers they will look for any excuse to keep you from adding the watch, as a separate device to your account. Instead they try to sell you one of their $400 watches, certified for use on their service. You can use their Sim card from another device, in your watch and it will work. That is why I use the same providers service but through a third party like Speed Talk which is served by T-Mobile and less expensive. I really don’t need unlimited data on a smart watch anyway.

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I purchased my second LEM14 from bangood a few weeks ago, I hadn’t used it in a few weeks, I was excited to flash the new 1.2 firmware, but when I turned it on my screen was pixelated, resetting it didn’t fix it, probably a hardware issue, anyone else having this problem?

Was it fine before you flashed it ? Try flashing it to the stock firmware at the top of this post then factory reset .

2 posts were merged into an existing topic: International Firmware [V1.2] (LEM12Pro, LEM14, LEM15, Prime2)

It was fine before and after I flashed it. I was actually about to ask about how to flash the factory firmware back on? I probably need to do so before sending it back and awaiting my replacement.