My screen on Kronosblade Genesis is totally black. I can hear it start but the screen dosen’t.
Hi . Can you explain what you did prior to this . For example did you load a clockskin .
I didnt do nothing, the clock was empty so I recharged it. When I heard the sound that tells that it full, I start the watch. It start to play the Genesis start-up-song, but it totally black.
So when it goes black is it still on ( just no screen ? ). The reason i ask is maybe it hasnt really charged fully . When you press and hold the power button does a menu appear
It’s fullt charged. If I push the buttons the clock vibrates.
I don’t see anything on the screen just hear
Try pressing and holding both buttons together for 30 - 50 seconds and see if boots up
It’s boot but it’s black
This behaviour is typical when you install a bad clockskin but if you havent done this fair enough .
I use Genesis original clockskin
I already done this, still the same problem
So after you flashed the firmware its exactly the same ?
Yes, the same problem. I hear it start but the screen is black
No offence but reading your earlier posts you appear to be inexperienced with flashing watches .
This is only a last resort if all else fails . You may have made a mistake and messed up your watch previously
Yes that is true, I am inexperienced with smartwatches, cause it’s my first one. But I made it that time with better information. And this time it was no problems with the scatterfile
So when you flashed the first time the watch worked fine afterwards . This is a new problem ?
I have two Genesis clocks, this one I have not flashed before
There can be several reasons :
- screen is dead
- screen is disconnected inside the watch
- wrong FW
The usual one is a wrong FW adressing another screen hw, but in your case, as we have only one FW, it shoudn’t be this problem.
So, what to do ?