Difficulties upgrading

25% in 24 hours is normal battery discharge. Thank you for the info

@bolzanos I am curious…
Normal compared to what…?
Just interested :+1:

I’m just wondering if it’s okay

Ah ok.
What do you have enabled while you are measuring battery life?
WiFi, Bluetooth, cellular data or none of these…?

Just trying to understand what your idea of watch battery use involves…

WiFi, that’s all and the phone turned on

Ok cool.
Wi-Fi enabled and signed in to Google ?

Why can’t I install the new update on the prime2 I have asked now for 6 weeks now I tryed 5 times to install the UNIVERSAL UPDATE and I always get UNSUPPORTED FIRMWARE

Which firmware version is currently on your watch?

What can I do against it ?

Flash this package with the SP Flashtool to perform a factory reset:
factory_reset.zip (7.8 KB)

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Where can I find the right SP Flashtool? There are many versions

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Current SP Flashtool version and driver:

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Big thanks :+1:

I have to bother you again. Sorry. Now I don’t know how to do it with the Flash Tool and the ZIP file. Could you tell me exactly how to go about it?

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have found

@none,

In the “factory_reset.zip” there are still 2 files: cache.img and userdata.img. What do I do with it?
or what do I do with the factory_reset.zip file

Sorry but I don’t understand anything anymore.
I’m totally confused now.
I have a Kospet Optimus 2, not a LEM 14.
What exactly do I have to do now? Driver and Flash Toll is installed.
MT6765_Android_scatter.txt is inserted.
factory_reset.zip ???
What exactly should I flash with the Flash Tool?
I was just thinking of doing a factory_reset fix.

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For Factory Reset by flashing
The procedure is the same, only the devices are different…

Here is a step to step instruction:

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