@none and I talked about some minor changes to charging but it should not get hot.
Mildly warm is expected
If you are charging while the watch is on - yes it may get warmer
So I have to turn them off when charging.Thank you
No - you don’t have to - I am just explaining why it gets warmer when you charge if the watch is on.
My advice is to charge while powered off and don’t leave it on for hours - once it reaches 100% remove the charger.
It just helps prolong battery life
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Yes I do it that way. Thanks for the info
How to set to set the battery to discharge the least. Thanks for the info
I have tryed 5 times to install the new firmware on my prime2 it always say error I have pictures please helpThis is that above file prime2 legacy is not working either I try to download and 3 times say link not found please send another that works to download on my prime2
@1103gizmo
If you are on stock firmware that came with your watch - you simply copy the zip file to your watch and select it using the wireless update app.
You switch to internal storage and select it.
You DO NOT unzip anything.
See the posts above.
Just copy and update.
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Another thing that will cause a watch to heat up while charging is if you have Wi-Fi, GPS and other functions running while charging. It is best if you charge while on, to turn everything off and also do a cleaning, to turn off any apps running.
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25% in 24 hours is normal battery discharge. Thank you for the info
I’m just wondering if it’s okay
Ah ok.
What do you have enabled while you are measuring battery life?
WiFi, Bluetooth, cellular data or none of these…?
Just trying to understand what your idea of watch battery use involves…
WiFi, that’s all and the phone turned on
Ok cool.
Wi-Fi enabled and signed in to Google ?
Why can’t I install the new update on the prime2 I have asked now for 6 weeks now I tryed 5 times to install the UNIVERSAL UPDATE and I always get UNSUPPORTED FIRMWARE
Which firmware version is currently on your watch?
What can I do against it ?
Flash this package with the SP Flashtool to perform a factory reset:
factory_reset.zip (7.8 KB)
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Where can I find the right SP Flashtool? There are many versions
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