Weather app not Working

Hello everyone,
I need help: something is wrong with my lem15 for two days.
The weather app doesn’t work. I did two factory reset, activated all permissions, but I kept getting this message: “Error retrieving location information”.
GPS: activated; WLAN: activated; Mobile data connection: activated!
Can someone help me? I need some good advice.
One more thing: the GPS works perfectly with other apps.
My lem15 runs with the original firmware. (Z36_LEM15_V1.2.1_20210617).
I will be happy for any good advice!



Thanks in advance !

Try disabling WiFi, to force mobile data.

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Thank You :+1:
WLAN: off!

start the weather from the luncher first, gps on and then enter from the watch face if you understand me correctly

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Hello,
yes I understood and did it.
But nothing happens. :exploding_head:
Thanks anyway.:+1:

Fine location should be permitted in the Android settings.

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Hello,
I did it but unfortunately it still doesn’t work.
Thank you anyway.:+1:

If you get a fixed location while opening google maps , then open weather app does it still not work ?

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Hello dr.
when Maps shows me the punctual locations.
So I don’t understand the whole world. :fearful:
Maybe you have an original firmware for me?
But for flashing (as a Z.zip file) ??
It doesn’t have to be fast because I’ll be in the hospital this week.
Thanks in advance!:+1:

This is the latest firmware to flash if thats what you want to try . Make sure you factory reset after flashing .

Make sure you select " firmware upgrade " in sp tools :+1:

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Thanks Doc.
I downloaded it. I’ll try it out next week.
Hopefully someday it will work. :fearful::exploding_head:
Thanks again.:+1::+1::+1:

My LEM15 has not arrived yet but I have had similar weather app location issues on other devices. Changing the Android location setting to increased accuracy resolved the issues…but I don’t know if LEM15 has this setting.

2 Likes

Hello,
thanks for the “good” advice. :+1:
But I think you have to read my post right from the start.:thinking:
Best Regards :wink:

Hello Doc :bangbang:
Unfortunately my stay in the hospital is extended for another week.
So I don’t have a chance to try it out yet.
Thanks again. :+1:

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Hello Dear Doc :bangbang:
I’m finally home.
I did the flashing twice, but unfortunately it didn’t work. (the original weather app) It’s OK. :+1:
I am patiently waiting for the new FAW for all of my three watches.
(lem14, lem15, KP2).
Anyways thanks for your help. :+1::bangbang::+1::bangbang:
Stay healthy ! :crown::mask::syringe:
Best Regards :wink:
Michel56 :fire:

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You too . Take care :+1:

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