I will do my best to help if I can
If you are talking about the Prime SE or the Prime 2 please let me know
Hello Friends, My Kospet Prime 3/32, suddenly keep restarting itself automatically and does not go forward Kospet Boot Screen and keeps restarting, now even battery has died and when I plug in the charger it keeps doing the same thing. What could be the issue? I have a video but I cannot upload since I am a new user here.
Flashing the firmware is probably the best option . Which Prime are you using ?
What did you do just before this issue happened ? Did you install a app or clockskin
Thanks
Thanks Vishnu, I have Kospet Prime 3GB/32B (First ever model), Clockskin was installed for more than a year but this issue happened suddenly few days back. I did not install any app recently.
I have tried to flash the firmware but watch is not recognised by the USB port since the watch is continuously rebooting when plugged on charger.
No problem . I have had this issue before . The only way is to kill the battery ( run it dry over and over by rebooting ) until the screen wont come on . You then will have just enough time to flash
1 Like
@Dr_Andy_Vishnu is right. Please use the “firmware upgrade” option instead of “download only” in this case.
1 Like
Thank you @Dr_Andy_Vishnu and @G1NT0N1C , I tried flashing twice with both “Firmware Upgrade” and “Download Only” and process was completed, but issue is still same, after flashing it keeps restarting it self, not even charging. I think its related to hardware and not software.
Thanks much for your time and help. 
@nomsonline It sounds like a hardware problem to me.
Have you bumped or knocked the watch recently?
Unfortunately this model was stopped over a year ago so they can’t replace it.
1 Like
Hello @pablo11, I don’t remember any accident like this before it went crazy, but you never know my Toddler could have done it 
Yes, I think its hardware related.
Cheers and Thanks for the Help guys.
3 Likes
Replacement back covers if anyone interested
￡20.60 5%OFF | plastic back cover For kospet prime Smart Watch wrist watch phone watch clock hour plastic cover metal sim cover
2 Likes
Good found! I will order one because the charging contacts of my watch are worn. And I still love this watch!
2 Likes
Nice find @Dr_Andy_Vishnu 
1 Like
Found Thor 5 and Lem 7 also 
1 Like