Prime no PC connection

[Mark2]

Can we use a different power adapter?

It is advised to use Isopropyl alcohol to clean the charging pins on the back of the watch. it is often used to dissolve and remove light oils, fingerprints, and more specifically sweat build up. the build up can be wiped clean by rubbing some IsoAlc using a q-tip or kleenex. your charging dock should register the watch much easier after cleaning.