thanks sir you are so helfpful
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Its a common mistake made by most users on all watches . Maybe we should think of a way of making users aware of this seeing we answer this problem daily ?
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@Dr_Andy_Vishnu ā¦ maybe a small " General FAW Tips & Tricks Page" where only moderators etc can add basic instructions for A7/A10 targeted to new users? (some not so new users may also benefit 
)
Such a page could grow over time and may help in addition to the existing websiteās forum āsearchā feature. (a small thought)
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I think when we get some stability on firmwares that could be good . Its all over at the moment 
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Doc, can we have a separate Video section at home page like we have for different SW makes?. It will be easier to identify and run specific videos, as per requirement. It will be easier then going through each post.
We do have our youtube section at the top of the main page . The other problem is we all work and do this for free so time is limited for us .
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Yes, thatās why we work with @SmartWatch_Ticks
We simply donāt have the resources and he has already made so many āhow to for beginnersā videos - that we encourage everyone to join his channel. One of his videos is posted above in this threadā¦check it out.
End of discussion
Letās stay on topic.
Same for me.
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Hereās the latest 2021 version of a setup guide for beginners. As @pablo11 mentioned, Iāve got a whole bunch of tips and tricks type videos up as well as initial setup guides to help get the most out of these smartwatches. Feel free to have a look!
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Iāve had double tap and hold on a previous watch and not impressed. I prefer the pinch screen approach that is on my optimus pro. So is this a hardware restriction?? The camera position on the pro is bad, so looking for something better .
Yes it is the touch panel they use.
The panel is not able to support pinch to zoom like the Prime 2 can.
We are hoping for a touch panel firmware update from the factory but it has been weeks and no word yet.
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Hello fellow FAW users 
I bought an Optimus 2 a month ago, i used it for about 10 hours and then, after a running session, the watch started to reboot by itself, always stopping at the Kospet logo, until the screen died. I return the watch back (with the valuable help of @pablo11) and they sent me a replacement. The watch worked as it should all the current week, until today, that i went again for a workoutā¦ I had almost the same experience, except that the screen isnāt dead, maybe because the battery was at 25% and the screen didnāt work very much until the battery was drained. So i charged the watch and it is fine, fully functional.
The fact that these events happened after a running session plus the fact that i show humidity inside the camera, makes me assume that the sweat has something to do with this problemā¦
I want to mention that i had upgraded my watch to the latest kospet firmware, then i installed the FAW firmware 1.0 and then the 1.3. These upgrades always followed by factory settings resets.
Had anyone had similar experience?? Or i am just too āluckyā?? 
Thank you shor sharing.
For me, having my contacts syncād yo the watch is so important. Iāll start looking to see if there is a different firmware available yet. Everything else on this watch has been great. This is my final piece. (Also finding a way to better control watch volume too. Why donāt they add volume to the long home of the lower right button with shutdown and the other options? Would be so easy to get to from any screen Iād they did.)
Thanks!
use assistive touch
yes difficult to zoom
Anybody root the watch?
@Ng_C.T Not much point.
You canāt modify anything.
You can only use magisk modules.
Such is the security of Android 10.
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So, no one had a similar experience with me?
Yes, it has been experienced before.
It is usually sweat or moisture of some kind entering the watch during exercise.
These devices are not water proof and donāt claim to be.
My advice is to wear at least a sweatband under your watch on your wrist or donāt wear it on your body when exercising.
It is most likely to be a problem with moisture getting inside.
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Yes, i remember the Genesis having these problemsā¦ The problem appears after i finish the excerciseā¦ I have examined the watch and i saw that there is a āgapā under the spot the camera is connected to the watchā¦ The sweat doesnāt reach this spot, so the heat from the body is the cause of this problemā¦ I guess 
Iāll try next time to remove the watch from my wrist immediately after finishing the runningā¦ Wearing a sweatband will be the final solution 