Kospet prime screen flickering

Full reset doesn’t fix issue.

You could try flashing the firmware . If this doesnt help you could have a loose screen connector inside . Problem is if you open up the watch no warranty and connector very fragile . Very easy to break . How old is yours

I really don’t want to send the watch back, it took me AWHILE to get it! It will probably take even longer to send it and to get it back.

Less than 1 month old.

I’m 99% sure that it is a hardware issue. If you know what you are doing (and just in this case!) you can open the watch and check if the screen connector is plugged correctly.
Otherwise you should send it back.

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I’d agree it’s probably a hardware issue but I’d try a firmware flash first before opening it up as a flash is easy compared to opening a watch like this.

Did your watch have any bumps or drops recently? If the flicker showed up after that than a firmware flash is not likely to fix it.

I doubt it’s related but when I first got my Kospet Prime it was doing a lot of strange things for about 20 minutes like jumping around to different screens, reacting to my finger before it was even close to touching the screen and some other oddities. A reset didn’t fix it but after a few more minutes all of those problems went away and have not returned. It was over 90% charged right out of the box so not a low battery problem either.

Does your watch flicker when you have it on the charger also? If not it could be a battery connector issue. I’m not sure how difficult it is to get to the battery on this watch but if it is possible I would reseat that connector too.

My watch! Not wife!!.. Lol

The update that I mentioned it’s making my wife kind of jerky. Not good!

I baby my toys! Lol No drops, bangs or bumps. I just received a some kind of a update, do or does anyone know what’s in it? It installed @ 7:00pm 7/11/2020.

It will be the latest firmware for your watch with improvements . Make sure you fully factory reset your watch and start again . Its recommended

Thanks for the fw update, that seemed to fix the flicker issue, the watch is very stable now and the battery is staying charged longer.

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Update, I’m not able to refresh Google drive, saying not connected, I always stay connected to my router. Never had any issues.

have you perform a factory reset after updating the firmware?

I did a second hard reset watch works perfect

Good to hear you got your watch back :+1:

Good news!:+1:

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Update, the watch worked itself out. Runs really smoothly now. No more flickering issue, Battery is also great.

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My kospet prime is having the same screen flicking problem :frowning: , multiple factory resetting did not help.

With the correct firmware installed and a factory reset completed it could be a hardware issue . A loose connector inside the watch itself . If you atttempt this please be carefull