Check your watches IP. Write it down.
Turn WiFi off and check IP - it should be the same.
Second way is to enable WiFi and go to setting - about on the watch.
Note MAC address. Turn WiFi off then on again and make sure the MAC address is the same as before.
@C_For Sorry Calvin, at this moment we are unsure of the next steps involved and Zoe should have discussed this with us before posting. We will keep you informed of what is coming next.
Cheers
@Pablo_Eleven_Pablo11 I think I’ll manage but not overly impressed that they have made changes to the hardware literally days after launching the product! @Zoe_Chan Will you be offering a replacement service for anyone that has purchased or discount off a second purchase for those wishing to have the new hardware?