simian, does your watch react when you try to charge it?
Dec 17, 2018 5:43:12 GMT 1 Simian said:
JUst got my watch turned it on started to set it up then it frooze turned off and now will not turn back on please help any one
You indicated that you "just got my watch" and turned it on. Did you charge it first. Most manufacturers tell you to fully charge the watch before turning it on.
Dec 19, 2018 8:17:51 GMT 1 simian said:
Any one have any ideas please why my watch will not turn back on ?
How did this happen? From the start what did you Do? ***you didn't say anything when it started or when did you buy it, nothing so plz first start from start....
Dec 18, 2018 20:13:08 GMT 1 mvaughn12 said:
LOL thats sort of a downfall, my Lemfo Lem8 has it and this doesnt, sigh bummer. lol i wanted to see if it really shows 32gb of space vs what the software reads. plus dropping and dragging to the watch from my laptop is a big plus for me. How about Bluetooth file sharing? does it support it?
Dec 19, 2018 1:37:37 GMT 1 awtchan said:Dec 18, 2018 20:13:08 GMT 1 mvaughn12 said:
LOL thats sort of a downfall, my Lemfo Lem8 has it and this doesnt, sigh bummer. lol i wanted to see if it really shows 32gb of space vs what the software reads. plus dropping and dragging to the watch from my laptop is a big plus for me. How about Bluetooth file sharing? does it support it?
I can only transfer files using bluetooth file transfer, Wifi file transfer pro or airdroid. Still not as good or reliable as through USB.
I actually hated usb data transfer I found that there are much easier ways to do so without the time it takes on BT or usb. The only true downside is flashing the watch:/
Dec 19, 2018 20:34:14 GMT 1 simian said:
Looks like there is no support from Kospet, very sad.
After making sure you have charged the watch you should hold in the power (top) button for 30 seconds and see if it boots up.
Dec 2, 2018 20:22:20 GMT 1 hjor said:
The 2 pins, on the back, are only for charging or is also possible to transfer data?
The screen has any protection?
As I have said before - a separate USB data cable will be released after 25th Dec 2018.
It will be available for sale.
You can use Wiiwatch2 app for file transfer or Push Bullet or any BT or WiFi browser from the play store and it works fine…
Or this from Marco and it works very well for transfer watch faces from phone to watch play.google.com/store/apps/details?id=org.marcoferreira.clockskintransfer&hl=en
Dec 20, 2018 4:08:41 GMT 1 soniasophie9697 said:
Dec 19, 2018 8:17:51 GMT 1 simian said:
Any one have any ideas please why my watch will not turn back on ?
How did this happen? From the start what did you Do?
***you didn’t say anything when it started or when did you buy it, nothing so plz first start from start…
I just received the watch 18th of December and it was the first time I turned it on. I charged the watch to about 90 percent before using it. I was setting up the part that asks what age weight and so on and it froze so I held the power button until it rebooted. The kospet logo came on the screen then it turned off and will not turn back on. When I put it on charge there is no indication it is charging except for the watch gets warm so I think it is charging (I have tried several different chargers.) I have tried holding the power button for 30 seconds or more.
Dec 20, 2018 8:39:37 GMT 1 simian said:Dec 20, 2018 4:08:41 GMT 1 soniasophie9697 said:
How did this happen? From the start what did you Do?
***you didn’t say anything when it started or when did you buy it, nothing so plz first start from start…
I just received the watch 18th of December and it was the first time I turned it on. I charged the watch to about 90 percent before using it. I was setting up the part that asks what age weight and so on and it froze so I held the power button until it rebooted. The kospet logo came on the screen then it turned off and will not turn back on. When I put it on charge there is no indication it is charging except for the watch gets warm so I think it is charging (I have tried several different chargers.) I have tried holding the power button for 30 seconds or more.
Make a video. Helps a lot.
Dear Support,
Unfortunately, the firmware contains many bugs and shortcomings. I think you know that. If not, would you like me to make a list?
If you want to be the first (between smartwatches) they will quickly fix the bugs, and remedying the deficiencies.
Dec 20, 2018 8:48:19 GMT 1 robert76 said:Dec 20, 2018 8:39:37 GMT 1 simian said:
I just received the watch 18th of December and it was the first time I turned it on. I charged the watch to about 90 percent before using it. I was setting up the part that asks what age weight and so on and it froze so I held the power button until it rebooted. The kospet logo came on the screen then it turned off and will not turn back on. When I put it on charge there is no indication it is charging except for the watch gets warm so I think it is charging (I have tried several different chargers.) I have tried holding the power button for 30 seconds or more.
Make a video. Helps a lot.
No need to see me push the button and then nothing happening, I really don't think it is necessary. But thanks for the suggestion.
Dec 20, 2018 8:39:37 GMT 1 simian said:Dec 20, 2018 4:08:41 GMT 1 soniasophie9697 said:
How did this happen? From the start what did you Do?
***you didn’t say anything when it started or when did you buy it, nothing so plz first start from start…
I just received the watch 18th of December and it was the first time I turned it on. I charged the watch to about 90 percent before using it. I was setting up the part that asks what age weight and so on and it froze so I held the power button until it rebooted. The kospet logo came on the screen then it turned off and will not turn back on. When I put it on charge there is no indication it is charging except for the watch gets warm so I think it is charging (I have tried several different chargers.) I have tried holding the power button for 30 seconds or more.
that is'nt good you should have let it charges fully and when it is off, and the ONLY cable you can use is the one that comes with it none other will be suitable! use only the one that came with the watch put it in charge if it gets worm then that is not good and you'll have to contact the seller.
Dec 20, 2018 8:52:20 GMT 1 robert76 said:
Dear Support,Unfortunately, the firmware contains many bugs and shortcomings. I think you know that. If not, would you like me to make a list?
If you want to be the first (between smartwatches) they will quickly fix the bugs, and remedying the deficiencies.
they did, and they will can you tell me what the bugs are? every report we gave them about software bugs they’ve fixes and so far the watch works without any issues.
I ONLY used the cable that came with the watch. And I don’t see ANY where that tells me to charge to 100 percent before turning the watch on. Is there no way to do a hard reset on the watch to see if it will work ?
Dec 20, 2018 19:03:50 GMT 1 soniasophie9697 said:
they did, and they will can you tell me what the bugs are? every report we gave them about software bugs they’ve fixes and so far the watch works without any issues.
Then the tests were not thorough.
I list:
- Mobile data traffic can not be measured. (very important)
- This device dosen’t support the Live Wallpaper chooser. (upgrade firmware)
- Universal Launcher does not work steadily.
Robert: I can not turn off and turn on mobile data traffic.
Rictop: Yes bad FW, no solution on this…
Robert: No mobile data traffic measurement. (Usage data)
Rictop: same bad FW …
Robert: The widget is not updated. (Rhapsodically)
Rictop: Could be a bug in the launcher… or still this FW freezing all apps…
Robert: Thanks. If I understand, is Kospet’s Firmware Bad? What can I do?
Rictop: We have already requested that they put back the mobile data settings in the fw, with not much success… It’s not only the hope, but many new watches…
(http:///thread/1529/universal-launcher-new-generation-2?page=98&scrollTo=30250)
These are bugs.
Do you accept development ideas?
Dec 20, 2018 20:10:29 GMT 1 simian said:
I ONLY used the cable that came with the watch. And I don't see ANY where that tells me to charge to 100 percent before turning the watch on. Is there no way to do a hard reset on the watch to see if it will work ?
Have you tried charging it?
Dec 20, 2018 20:56:37 GMT 1 robert76 said:Dec 20, 2018 19:03:50 GMT 1 soniasophie9697 said:
they did, and they will can you tell me what the bugs are? every report we gave them about software bugs they’ve fixes and so far the watch works without any issues.
Then the tests were not thorough.
I list:
- Mobile data traffic can not be measured. (very important)
- This device dosen’t support the Live Wallpaper chooser. (upgrade firmware)
- Universal Launcher does not work steadily.
Robert: I can not turn off and turn on mobile data traffic.
Rictop: Yes bad FW, no solution on this…
Robert: No mobile data traffic measurement. (Usage data)
Rictop: same bad FW …
Robert: The widget is not updated. (Rhapsodically)
Rictop: Could be a bug in the launcher… or still this FW freezing all apps…
Robert: Thanks. If I understand, is Kospet’s Firmware Bad? What can I do?
Rictop: We have already requested that they put back the mobile data settings in the fw, with not much success… It’s not only the hope, but many new watches…(http:///thread/1529/universal-launcher-new-generation-2?page=98&scrollTo=30250)
These are bugs.
Do you accept development ideas?
Let me check all these on my watch and I will upload all in a video.
I have to mention one thing the only watch that I’ve seen that has more to it’s settings and more features on the firmware which others don’t ( checked the ones I have) is the Hope.
pablo11
Dec 20, 2018 22:08:09 GMT 1 soniasophie9697 said:
Let me check all these on my watch and I will upload all in a video.
I have to mention one thing the only watch that I’ve seen that has more to it’s settings and more features on the firmware which others don’t ( checked the ones I have) is the Hope.
pablo11
It is important to say: Kospet Hope smartwatch is highly recommended, good product.
But not the best! Let’s do it!
You (collectively) make a super firmware. What do you think?
Dec 20, 2018 21:50:44 GMT 1 soniasophie9697 said:
Dec 20, 2018 20:10:29 GMT 1 simian said:
I ONLY used the cable that came with the watch. And I don’t see ANY where that tells me to charge to 100 percent before turning the watch on. Is there no way to do a hard reset on the watch to see if it will work ?
Have you tried charging it?
Have you even read any of the past posts I have made ?? YES I HAVE CHARGED IT.
Dec 17, 2018 5:43:12 GMT 1 Simian said:
JUst got my watch turned it on started to set it up then it frooze turned off and now will not turn back on please help any one
Dec 19, 2018 20:34:14 GMT 1 simian said:
Looks like there is no support from Kospet, very sad.
Dec 20, 2018 8:39:37 GMT 1 simian said:Dec 20, 2018 4:08:41 GMT 1 soniasophie9697 said:
How did this happen? From the start what did you Do?
***you didn’t say anything when it started or when did you buy it, nothing so plz first start from start…
I just received the watch 18th of December and it was the first time I turned it on. I charged the watch to about 90 percent before using it. I was setting up the part that asks what age weight and so on and it froze so I held the power button until it rebooted. The kospet logo came on the screen then it turned off and will not turn back on. When I put it on charge there is no indication it is charging except for the watch gets warm so I think it is charging (I have tried several different chargers.) I have tried holding the power button for 30 seconds or more.
Dec 20, 2018 10:15:02 GMT 1 simian said:Dec 20, 2018 8:48:19 GMT 1 robert76 said:
Make a video. Helps a lot.
No need to see me push the button and then nothing happening, I really don't think it is necessary. But thanks for the suggestion.
Dec 20, 2018 20:10:29 GMT 1 simian said:
I ONLY used the cable that came with the watch. And I don't see ANY where that tells me to charge to 100 percent before turning the watch on. Is there no way to do a hard reset on the watch to see if it will work ?
WATCH YOUR TONE!
where have you mentioned that you fully charged it after what i’ve asked you?? none of what you wrote make sense, once you say the first time you turned it on the watch stopped working, then it is after you tried setting it, then you said you’ve tried different chargers, then you say you used only the one that came with the watch (charger??cables?? ) no where you’ve said as i’ve asked you from beginning what did you do with the watch? a watch do’nt just turns itself off without no reason, to get support we need info! write in order from the start as you got the watch and watch your tone!
Dec 21, 2018 2:19:51 GMT 1 pablo11 said:
I think this is getting a bit out of hand.The watch has a data on and off switch as shown in the photo which works perfectly.
The fact that this does not work with the Universal Launcher is a shame. The data switch had to be removed from the cellular settings in the 4g watches because it was causing a bug.
But:
This watch and all the others were not made to support the universal launcher - the universal launcher is fantastic but it is a third party app. Not official.The always on screen will never be 100 % in sync with real time or it will use more battery. I believe the update interval if you leave it on is almost 5 minutes. Which I think is acceptable given the watches have never had this feature before a few weeks ago.
The background task killer is now an option after the OTA.
It was found that the watch was aggressively killing all third party apps as the screen went off - to save power.
I discussed this with the firmware team and it is now a choice.
It is a setting that can be accessed by going to watch settings / More / background cleaner and turn on or off.The included cable you get with the watch is for charging only.
A data cable will be available for purchase as soon as it is ready.
The straps can be changed with any good quality strap and I recommend you purchase a good quality leather strap rather than rely on the stock one - if you want to change it.
The OTA adds the taskill option and fixes some compatibility with Google apps in the square mode view.
I hope this helps.
Allow me to answer.
I use Universal Launcher to be able to use a normal face (dials, watchskin). I do not want to use Universal Launcher.
This device does not support the Live Wallpaper chooser. (WatchMaker Live app) If it was Kospet Hope. This seems like a good method.
Mobile data traffic can not be measured. This has nothing to do with Universal Launcher. Will this be a solution?
Thanks, I’ve been able to turn on/off mobile data so far. (in factory launcher)