What I wrote to Jason and he asked me to write in here:
I have started to get issues with my Genesis and I hope, you can help me, like you did with my Janus watch, which I now use again.
I have tried to factory reset the watch about 10 times, cause my battery also went too quickly (I could see the bluetooth went wild).
First my Genesis watch stopped working with the heartrate monitor and yesterday, I just could not turn the watch on. I now tried both wireless charger and
the charger cord. The Watch will not charge or turn on. Sometimes I see it start charging, but then it stops again.
Do you have any suggestions? Ex. a Software or something?
I hope to hear from you soon