Zeblaze Thor Pro 5 help needed

This is for a new member who needs help with a device that we don’t officially support.

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Hello. When I was trying to increase the image quality of my Zenmate thor pro 5th watch, which I just bought, the touch screen became inoperative, we did not touch it, it does not respond, so I cannot return it, only the on and off button and camera button on the right are working. I can connect to the phone via USB. what are the recovery methods what should I do please help detailed information please…

If you give me exact details of the watch model I will see if I can get the firmware for it.
It’s possible that you have a hardware problem with the touch panel.
But if you flash the firmware you will know for sure.
Is it a Zeblaze Thor Pro 5…?

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  • :relaxed: :relaxed: :kissing:* It’s great. Thanks for your feedback​:heart:I think I’m ready for whatever it takes to improve the image quality of the problem. It’s 04:46 in turkey. I didn’t sleep at all. I was able to do it. my watch is thor pro 5 i am sure of that.
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Is it possible that you can find a link to the exact watch on the internet?
You may not be able to post links yet so remove the https:// from the beginning of the link before you post it…

I will try to identify it to make sure I get the correct firmware.

I will need to know if it is 3gb ram and 32gb of storage, or 1gb ram and 16gb of storage?

Does it have a little black area at the bottom of the screen?

All these details are important unless you can access the settings menu and then “About Watch” and see the exact firmware version written there…?

PS, I created a new topic for you here :+1:

:hugs: :hugs: yes my watch 3-32gb subzone has blackness

:clap: :hugs: teşekkürler burada mükemmel bir dayanışma var.

I can’t understand what you just wrote…
But I will try to get the firmware asap and upload it for you.
It may take me a little while so probably best to check here tomorrow :+1::+1:

[quote=“pablo11, post:8, topic:64199, full:true”]
I can’t understand what you just wrote…
But I will try to get the firmware asap and upload it for you.

** :face_with_hand_over_mouth:** ok thank you sorry for the typo i don’t know english i am writing from google translate respect sir​:heart::+1::sos:

This is the only existing firmware I can find on the chinese servers
Make sure you research how to flash the firmware well

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