Thanks. I will let Kospet know. However I have now been encountering “device not recognised” issue. I have tried all the windows troubleshooting, cleaning contacts and repositioning watch/dock. Its like the connection is there between the ‘object’ and computer but it doesn’t know what is connected to it. Shall I assume that my charger/cells have deteriorated as suggested by another member on my original post? Overheating Kospet Prime 4G - #15 by Alvaro28
This watch does get warm though but remains at 0 charge…