play store crash on kospote hope 4g

the smartwatch repeatedly crashes when try to open slide menu in play store.

You cannot open that menu because slide right is the BACK action.
You have to long press the power button and you will see a circle at the top of the power menu - press it to enable the square view and then tap cancel at the bottom.
You can then access the top left menu in the play store.

This thread is now locked - if you have further issues please use the general thread here

Or if you have serious operational issue use this thread