Order spare part for Finow Q3

General General Discussion
1

Hello,

I’m new here, but I have a problem and I hope this forum can help:-): we gave a Finow Q3 to my father (from Gearbest) and something happened with the backcover of the watch: the connectors fall out…
Did somebody experienced similar?

Is this any option to order (buy) a new back for this watch? Where? I didn’t find any on web.
I wrote a mail to the only email address (sales…) can be found on “contact” on www.Finowatch.com but no answer (for 2 days).
Any idea?

thanks, Andras

2
Jan 27, 2017 10:06:23 GMT 1 andyg said:
Hello,

I’m new here, but I have a problem and I hope this forum can help:-): we gave a Finow Q3 to my father (from Gearbest) and something happened with the backcover of the watch: the connectors fall out…
Did somebody experienced similar?

Is this any option to order (buy) a new back for this watch? Where? I didn’t find any on web.
I wrote a mail to the only email address (sales…) can be found on “contact” on www.Finowatch.com but no answer (for 2 days).
Any idea?

thanks, Andras


this is not normal and Gearbest must not should replace the watch or at least send  a new back, you can try this link to see if they are willing to sell this part but Gearbest must be responssible for the fault unit.

www.aliexpress.com/item/Original-ZGPAX-S99-Watch-Mobile-phone-joint-screen-assembly-for-ZGPAX-S99-GSM-3G-Quad-Core/32768928402.html?spm=2114.01010208.3.103.h3WeHx&ws_ab_test=searchweb0_0,searchweb201602_3_10065_10068_10000032_119_10000025_10000029_430_10000028_10060_10062_10056_10055_10000062_10054_301_10059_10099_10000022_10000012_10103_10000015_10102_10096_10000018_10000019_10000056_10000059_10052_10053_10107_10050_10106_10051_9983_10000053_10000007_10000050_10084_10083_10118_10000047_10080_10082_10081_10110_10111_10112_10113_10114_10115_10037_10033_10000041_10000044_10078_10079_10077_10000038_429_10073_10000035_10121,searchweb201603_10,afswitch_3,single_sort_2_price_asc&btsid=c7c560e5-51bc-4408-82fd-307e6d658ddd