No recognize any sim card

hom · October 2, 2020, 12:30pm

My Kospet Hope do not recognize any sim card now. What can I do?

Dr_Andy_Vishnu · October 2, 2020, 12:32pm

Have you tried restarting you watch after inserting the sim ? That normally works .

If not factory reset and start again . The sim card and sim connectors may need cleaning with a small amount of alcohol.

Has it ever worked with a sim ?

Thanks

hom · October 2, 2020, 1:53pm

Thanks Andy
I will try with factory reset
My KH worked perfect this two years with sim, but now batery with sim worked just until half day. Without sim and wifi connected works all day along

hom · October 2, 2020, 11:55pm

Sorry reset all and my KH continue ignoring the sim card

Dr_Andy_Vishnu · October 3, 2020, 3:19am

Did you try cleaning the connectors in sim tray ? Do you think moisture - sweat has got in ?

hom · October 4, 2020, 1:51am

Yes, its klean Thanks for your support

Dr_Andy_Vishnu · October 4, 2020, 7:12am

thats a shame . I had this the other day after a run and after a clean and drying out all is not good .