Kw99 não conecta ao PC

my KW99 is not being recognized any more by my PC, what should I do, factory reset, or anyone can suggest something

Oct 26, 2018 18:19:24 GMT 1 lucardim said:
my KW99 is not being recognized any more by my PC, what should I do, factory reset, or anyone can suggest something

1. check the connectors on the watch that did'nt get damage. 2. can you try different cable? does the watch charges with the cable or both are not happening?