another thing i have noticed please correct me if iam wrong but there is more battery drain on an airplane mode than using the watch with a sim card (data off_wifi off_bluetotth poff) making phone calls and receiving text messages.if this is happening is there a trick to eleminate the battery drain on an airplane mode? it lost 5percent battery in a 2 hour stanby mode .
Your watch may be trying to connect to wiiwatch still using more battery in the process, that is why @G1NT0N1C asked you to do a factory reset
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I have already done that
Hi all
I have just received my Prime 2 direct from Kospet and it has Firmware 1.5 on it
but for some reason the latest download is 1.4 ?
So not sure why its not been made available for download
Be patient . A OTA update may be coming but not certain . Thanks
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I really like the ambiguity in your reply ^^
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Here is the Version but its still from 2020 which is why im surprised its not released as yet
And also would be good to see what changes there are
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Geeze10 days later still no reply. Hate to think how long the process would be taking in the slow lane. Email re-sent and copied you in to see if that makes a difference.
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I believe they have replied?
I think I saw an email about this?
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By the way everyone,
Kospet Aliexpress store is having a sale for the Prime 2 at the moment.
If anyone is interestedâŚ
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Yes thank you Pablo for your help. I am very busy at present so will almost certainly not get it away to them for another couple of days. Iâm a retard when it comes to sorting out stuff like the swap back to either my original prime (limited by screen size) or my Lemfo Lem x (whatever its called) with its flat tyre (limited by battery) so it will have to wait until I can stop and think about it enough to do it. Gotta get all the incriminating subversive radical dissident master plans off the damn watch too.
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Hmmm! Maybe I should buy anot⌠Nah!
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Ha ha ha
You will get your replacement⌠Donât worry 
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Itâs not released yet because it is still a work in progress.
So I will not publish it because Kospet is not making an OTA for that version.
Cheers.
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Well I just posted my Prime 2 back to get itâs non working power button sorted. 
US$80 for track and trace from NZ 
. Glad it wasnât a $80 watch
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hi, sent my prime 2 back as wellâŚdid not charge anymoreâŚ65⏠shippingcosts from BelgiumâŚrefunded in full the next day thru paypall with the message my new prime 2 will be sent next weekâŚso far so goodâŚextra thanx to pablo11 for the helpâŚwill keep everyone posted when the watch arrives
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I cannot express how impressed I am with Kospet.
I had some discussions with them about how difficult it is for customers who buy these products to have confidence in their ability to get help with hardware problems.
For many years now it has always been a case of âwe will help if you return the watchâ
Or simply no response.
The cost of the return basically made it impossible for people to cope with it and so a fear of buying these devices was somewhat justified and very real.
Kospet is the first and only company that has accepted this and are actively doing something about it.
I say Kudos to them.!!
Quality products
Quality aftercare.
DoneâŚ!!
Excellent work Kospet 
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I told you to ask them to compensate your postage costs.
You need to give them the receipt of the postage and the tracking number and your PayPal details.
You must have PayPal because they cannot use their bank to transact outside of China.
Are they refunding your postage costs?
Just remember that they are on a public holiday at the moment and so may be late respondingâŚ
I am happy to help you with this.
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Agreed . Awesome
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Thanks. Will do. The shipping cost was a shock but on reflection, the watch cost less than half of what it is potentially worth.
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