Kospet prime 2 charging issue

[Dr_Andy_Vishnu]

This would require skill providing you can find the exact part which would be difficult

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Brand new Prime 2 not charging

Aha - I see Sorry for the misunderstanding about using other cables Ok - so the two “outer pins” are the power pins usually. The ones next to each magnet. I do not think you have a bad cable though. Normally I would suggest carefully removing the rear cover and checking connections and also checking that the USB cable pogo pins are still “spring loaded” But as this thing is so difficult to dismantle - I suggest you just return it. They will be ok about it - email them kospetsma…