Kospet Hope 4G broken back

Of course I unscrewed the back cover and gently looked inside the watch. The surface of the battery was not smooth: it was slightly hilly. I don’t know how it should be, but it was not smooth. Yesterday I sent it to the manufacturer for testing.

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This is the crack that developed in my Thor 4 which I sent back. Took 9 months before Banggood gave me a refund of just over half what I paid to buy it. I don’t know why they wouldn’t give me a replacement watch. I also didn’t do anything to break it, the crack just appeared one day and a charging pin fell out. I have surmised that it was due to heat expansion and cooling through normal use…and cheap arse plastic.

@aeger Yes, a 9 months wait and then only receive around a 50% refund of the original purchase price. Simply unacceptable. I’ll certainly be steering clear of Banggood because it seems a good many people have had similar problems in dealing with them. Thanks for the heads up about it. Cheers, Doons

Is there any smart watch on the market that is made with non-plastic backing? Samsung Gear 3 maybe such - isn’t it?

Most of the watches from Finow has a metal back, the newest one is the x7

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I found a very useful list of the technical parameters of the 2019 smart watches.
Here are: https://docs.google.com/spreadsheets/d/1kbUaudkh2mRa5pSLM58t30i84ZnjHcsoamydrVwIjGI/edit#gid=0

Source: http://chigztech.com/charts.html

The whole point of abs plastic construction is to allow the use of internal antennas for WiFi, BT and cellular.
Otherwise the strap has to house the antenna like the X7 and other watches that have steel construction.
The fact is that until about 18 months ago there were lots of watches with steel construction but the pressure from customers to be able to change watch straps won the battle.
So, this is why they are using plastic now.

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Silly World… Like U-Matic vs.VHS fight.

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Ha ha ha, yes.
It seems like it sometimes :slight_smile:

Buuuut: the Mobvoi TicWatch Pro has a stainless steel back + removable straps.
I think this is not a serious problem …

Money, money, money??

Yeah, and Betamax lost because they refused to allow publication of porn, even though it had much better resolution.

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No, different chipset from Qualcomm which was designed from the outset to accommodate Android Wear and the restricted antenna requirements.

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I sent the broken Kospet to Manufacturer, and SUCCESS, they replied:

"Hi Nagy
Yes, we got the package you sent
Please go to this link buy a new one,when you placed the order, don’t pay for it,tell us the order number,we will change the price for you, thanks! "

So I bought a new one for 0 dollars…
I’m so happy!

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Great news and well done Kospet :+1:

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AliExpress are making me BUY 5 backing plates for my Thor 4 Dual which has also developed the same problem and I have to fix it myself somehow. This is apparently their idea of a warranty. I think my future purchases will be Kospet.

Yes, they are good people and generally look after their customers.
If you ever have any problems (and your issue is genuine) you can always mention us, because we are an official partner.
If you are not happy with the service please let us know.
Cheers.

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Hmm, this is not good business.
Unfortunately Zeblaze is not one of our partners so I can’t do much about it.
Sorry it turned out this way.

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Is the kospet team providing back panel for kospet hope 4g seperately?

Yes . Here we go

#Aliexpress £2.35 25%OFF | Strap Magnetic USB Charging Cable Spare Parts Backup Back Cover SIM card Slot Accessory For Kospet Hope Smart Watch Accessories

Thanks

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nope . that link is for leather straps i checked thorough in aliexpress.