Hello guys please help me my no.1 d5 smart get stuck its appear black

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1

Hello guys please help me my no.1 d5 smart get stuck its appear black screen even i restart the watch it still apear black screen i dont know what to do

2

You’re going to hear people talking about Flashing… my advice in this regard is to research the topic VERY well before you do it… :slight_smile:

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@Andrew_Davis thank you so much i hope some expert may help me to my problem

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I would recommend unplugging the battery first… And then connecting again… You never know. :wink: … Or did you mean that by saying “restart” then you already did.

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no1 d5 smartwatch for sale£50 bobberry17@hotmail.co.uk

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Ill try unplugging ghe battery but the problem i dont know how to open the back metal case even i remove 4pcs bolt

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I already unplug the battery connector and wait for a couple of minutes then aftef i plug and start the watch the screen still black

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@unEASY_rider Ey up squire… I wondered where you’d gone… :wink:

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Flash,just what Andrew said.

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Don’t flash the pre-loader and use download only mode in SP tool

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@Pablo_Eleven_Pablo11 ​ I am starting to like the engineers of the hardware/firmware quite a bit lately (the case designers, not so much). Between my kw88 and no1d6, I have had occasion to flash numerous times. The last time on the kw88, I swear I deselected preloader, but because of the stress cracks on the plastic back, the USB cable wasn’t making contact, so while I fiddled with that and got it working, I came back to flash tool already underway and it flashed 20160931 successfully with the preloader somehow rechecked. I sweated that reboot, but as far as I can tell, no harm done. And after flashing, am able to use the new watchface light app.

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Just be sure to check your IMEI number is still there in settings about watch.

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@Jayson_Esplin
good news :slight_smile:

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@Andrew_Davis tbf i only come back for you :slight_smile:

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@unEASY_rider I sent you an email… :slight_smile:

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im gonna check now,like xmas this wooooo

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@unEASY_rider https://www.youtube.com/watch?v=7LMCi8oHkHw

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I have same problem with a black screen . YOU have find a solution? THanks

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Did you read the posts above? I could have sworn that flashing firmware was mentioned and something about not flashing the pre loader…
If you still have doubts - go over to http://roundandroidwatches.proboards.com/
The best place to ask these kind of technical questions.