I have forever had trouble with the Screen On Raising"/“Hand Bright Screen On” functionality. It didn’t work at first, then a “reset” got it working, now it’s not working anymore.
I’ve never paid much attention to the pedometer but it never shows any steps.
Now, the heart rate monitor isn’t flashing green lights. I used it a few times; now it just fails.
It has never been wet or near water, though I may have sweated a bit; I do live in Florida and it’s summer.
- I have done “Reset Equipment” up to 10 times
- Today, I did a firmware update using the flash tool; then another “Reset Equipment”
What can I do to get these parts working? OR how do we start the process for the warranty guarantee.