Freezes

My watch get Frequent freez , it makes me irritated! Any solution?

Jan 21, 2019 13:24:11 GMT 1 Earth said:


My watch get Frequent freez , it makes me irritated! Any solution?

Make sure you installed the latest updates. Connect to internet and go to Settings - about watch -Wireless update

Current Build number is Hope_B_20181217

Jan 21, 2019 13:45:07 GMT 1 jockyw2001 said:
Jan 21, 2019 13:24:11 GMT 1 Earth said:


My watch get Frequent freez , it makes me irritated! Any solution?

Make sure you installed the latest updates. Connect to internet and go to Settings - about watch -Wireless update

Current Build number is Hope_B_20181217


Thank you, but it says your watch is latest version. And it’s been 2 days I couldn’t open my watch I mean it’s in freezed mood I cannot swip any apps. Now waiting for turning off my watch by decreasing battery to 0%. And restart. I am not sure it will wake my watch or not!

You should perform a full factory reset.
If you still have problems you should return it.

Try pressing both buttons together for 10s. I tried when watch was freezed & it worked for me.

Jan 22, 2019 12:49:50 GMT 1 Earth said:
Jan 21, 2019 13:45:07 GMT 1 jockyw2001 said:

Make sure you installed the latest updates. Connect to internet and go to Settings - about watch -Wireless update

Current Build number is Hope_B_20181217


Thank you, but it says your watch is latest version. And it’s been 2 days I couldn’t open my watch I mean it’s in freezed mood I cannot swip any apps. Now waiting for turning off my watch by decreasing battery to 0%. And restart. I am not sure it will wake my watch or not!

Try pressing both buttons together for 10s. I tried when watch was freezed & it worked for me.

Jan 22, 2019 12:49:50 GMT 1 Earth said:
Jan 21, 2019 13:45:07 GMT 1 jockyw2001 said:

Make sure you installed the latest updates. Connect to internet and go to Settings - about watch -Wireless update

Current Build number is Hope_B_20181217


Thank you, but it says your watch is latest version. And it’s been 2 days I couldn’t open my watch I mean it’s in freezed mood I cannot swip any apps. Now waiting for turning off my watch by decreasing battery to 0%. And restart. I am not sure it will wake my watch or not!
Jan 28, 2019 21:40:08 GMT 1 aadipk said:
Try pressing both buttons together for 10s. I tried when watch was freezed & it worked for me.
Jan 22, 2019 12:49:50 GMT 1 Earth said:
Thank you, but it says your watch is latest version. And it’s been 2 days I couldn’t open my watch I mean it’s in freezed mood I cannot swip any apps. Now waiting for turning off my watch by decreasing battery to 0%. And restart. I am not sure it will wake my watch or not!

Didn’t work for me dude!

Yes, that’s not a resolution…
Your best bet is to go into the watch settings and then to the Reset Equipment option.
Then choose factory reset.