Yes, I did install the drivers, I have every driver yet the device is not recognised by the computer. My machine is running Windows 10, I am trying to recover my device from a bad update.
Mar 25, 2017 13:37:09 GMT 1 sakifx9 said:
Yes, I did install the drivers, I have every driver yet the device is not recognised by the computer. My machine is running Windows 10, I am trying to recover my device from a bad update.
/thread/76/guide-usb-mtp-device-issue
Mar 25, 2017 15:51:31 GMT 1 soniasophie9697 said:
Mar 25, 2017 13:37:09 GMT 1 sakifx9 said:
Yes, I did install the drivers, I have every driver yet the device is not recognised by the computer. My machine is running Windows 10, I am trying to recover my device from a bad update.
/thread/76/guide-usb-mtp-device-issue
Refer to the image above
Nobody has any information on this issue? 
Apr 10, 2017 2:38:34 GMT 1 sakifx9 said:
Nobody has any information on this issue? 🤔đź’
go over the link i gave you if that does'nt work install drivers and try the link again: /thread/193/install-vcom-drivers-smartwatches-win10
if you still having problems that mean you have a problem with the charging dock.
Apr 10, 2017 9:15:22 GMT 1 soniasophie9697 said:
Apr 10, 2017 2:38:34 GMT 1 sakifx9 said:
Nobody has any information on this issue?
go over the link i gave you if that does’nt work install drivers and try the link again: /thread/193/install-vcom-drivers-smartwatches-win10if you still having problems that mean you have a problem with the charging dock.
Got a new charging dock, still same problem…
May 31, 2017 7:27:03 GMT 1 sakifx9 said:Apr 10, 2017 9:15:22 GMT 1 soniasophie9697 said:
go over the link i gave you if that does’nt work install drivers and try the link again: /thread/193/install-vcom-drivers-smartwatches-win10if you still having problems that mean you have a problem with the charging dock.
Got a new charging dock, still same problem…
I have the same problem with my zeblaze thor. I installed all drivers (Windows 10; disabled driver signature) but Windows does not even recognize the watch as unknown. I also tried it on my Windows 7 laptop: the same!
May 31, 2017 12:32:00 GMT 1 foster said:May 31, 2017 7:27:03 GMT 1 sakifx9 said:
Got a new charging dock, still same problem....
I have the same problem with my zeblaze thor. I installed all drivers (Windows 10; disabled driver signature) but Windows does not even recognize the watch as unknown. I also tried it on my Windows 7 laptop: the same!
Looks like it is a common hardware problem with these Chinese watches…
May 31, 2017 12:32:00 GMT 1 foster said:May 31, 2017 7:27:03 GMT 1 sakifx9 said:
Got a new charging dock, still same problem....
I have the same problem with my zeblaze thor. I installed all drivers (Windows 10; disabled driver signature) but Windows does not even recognize the watch as unknown. I also tried it on my Windows 7 laptop: the same!
as i understood from one manufecturer the problem is with the new FWs and only an update will fix the problem.
Jun 5, 2017 22:06:14 GMT 1 soniasophie9697 said:
May 31, 2017 12:32:00 GMT 1 foster said:
I have the same problem with my zeblaze thor. I installed all drivers (Windows 10; disabled driver signature) but Windows does not even recognize the watch as unknown. I also tried it on my Windows 7 laptop: the same!
as i understood from one manufecturer the problem is with the new FWs and only an update will fix the problem.
Great… How to update if there is no ota?!
But i dont think its an Firmware issue. Then it should affect every watch on this Firmware. Do you have further informations?