Email Support Finowatch

Hello friends. Does anyone have a support email from finowatch? I just found and they gave me, but none of them responded.

What’s the issue?

i’m also trying to get the NVRAM file from finow.
been reading lots of posts how to fix GPS not fixing and changing mac address problem.
unless i’m wrong they all point to nvram.bin file.

it all started when a bad flash process.

my watch is working okay, battery ok, it’s just my GPS not fixing, can see satellites but only when connected to wifi but still no fix.
And mac address changes every time i restart.
Sim card working imei okay. Can make calls and receive.

I tried root, EPO files download, MTK engineering mode fixes no luck.