Does somebody has ordered an X5+ on 11.11. via DHL? Today is 17.11. and DHL further says Tracking ID is invalid. What happen there?
Where did you order it? They often use small chinese forwarders in china and you see only trackin information if it is already in germany.
Before that you have to check it on according chineese site. e.g. gearbest is sending many packages trough sky56 http://www.sky56.cn/english/track/index
tracking number is the dhl tracking number
That’s why I used the expensive DHL Option (€ 27,61 / 8-17 Days). I have ordered directly on “Integrity-Superb-Cooperation”. Jessi Lin recommended in another thread to use DHL Option for fast delivery.
Same here, still cannot track package, so it’s not shipped out yet I think.
Guys dw yours should be on its way few days longer maybe because I ordered mine with GearBest on the 7th, processed on the 8th and got shipped on the 11th it said I got mine today but it was thought yodel, but I just think because I ordered it 7th and you guys ordered it 11th maybe few days should be here btw I got kw88
Thomas wo hast du die Uhr bestellt?
@Edin_Sahinovic ist doch nur der eine Händler beim Ali, was wohl auch der Hersteller ist
http://www.aliexpress.com/item/32763644434/32763644434.html
I think they started shipping, because my tracking info has changed today:
Successful package pick-up
2016-11-19 03:57:37
No change on my tracking ID. DHL Shows “invalid” as before 
As I said on original x5 plus post from Jessie they have told me it’s due to a bug in the firmware. I’ve had a tracking number for over a week but they haven’t actually shipped it. They don’t respond to any messages. Not happy.
Where they get the DHL ID from?
No idea. Here is the message she sent.
Hello John,
Sry about this, because now the X5plus has a bug need to update, so we are waiting firmware to update it and maybe it will delay some days, once we finish it and we will ship to you ASAP,
And it is ok, because there are too many orders create in 11.11, so now the delivery is very busy and slow, so pls wait some days when the delivery work smoothly that we also can ship it,
Hope can get your understanding.
Nice day
Emily
I’ve messaged her 10 more times but no response. Really not happy. Terrible customer service.
Where you guys from UK? USA?
Me are from Germany
I’m in the Uk. I’ve about had it. I understand sometimes there are problems but the lack of communication is just unacceptable.
I agree totally.
I have 16 days left purchase protection on Aliexpress. I fear I have to use it in 2 weeks
I’m the same. I have 18.
Don’t worry, you can ask seller for extending protection for next 2 weeks.
Why I should do this? Don’t understand me wrong, but I have paid more than 20€ for a fast shipping. Refund is the better option for me than waiting until next year.